Depaul Uk is a national organisation providing accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
Business Environment
Depaul UK manages over 70 projects throughout the UK and utilises a combination of permanent employees, a relief bank and a number of recruitment agencies to support the young people in their services. Supporting vulnerable young people means the organisation needs to have immediately access to varying demands of suitably experienced workers at all times.
Challenge and Deliverables
Depaul UK were keen to work with one trusted partner who could support their workforce management challenges with a comprehensive software and service solution.
- Provision of a robust, regionalised operating platform to manage all workflow related transactions across the organisation’s nation-wide services
- Deliver cost savings by ensuring the relief bank is prioritised for work ahead of agency workers
- Deliver efficiency savings through administrative automations and on-line booking processes
- Eliminate the use of unapproved staffing agencies
- Provide visibility and comprehensive reporting
- Simplify invoicing processes and provide consolidated invoices
- Onboard and manage Depaul’s staffing agencies
- Harmonise and standardise all pay rates including relief workers and agency workers to improve the attractiveness of transferring from ‘temp to perm’
Outcomes and Achievements
- The provision of a robust operating platform has greatly improved visibility and compliance of work related transactions and has enhanced the efficiency of the booking system
- Agency costs have reduced by approximately 40% through prioritising and maximising the relief bank
- Shift fulfilment rates via approved agencies has improved by approximately 98%
- Standardised and harmonised pay rates have removed the barriers preventing the transfer of temp to perm
- Streamlined invoice processes and consolidated invoicing has minimised manual processes and returned invoicing to within terms
