Testimonial
The software and services provided by Axis Plus have been instrumental in the development and management of our flexible workforce. The provision of a neutral vendor platform and bank management solutions, have enabled us to streamline processes, improve efficiencies, and ensure our contingent staffing needs are met with accuracy and speed.
In addition to the cost and efficiency savings, what is equally valuable to Depaul, and what we believe sets the company apart, is their excellent, responsive customer service. The team are exceptionally supportive and are consistently quick to act, proactive in communication, and flexible in adapting to our evolving needs. The team provides insightful analysis and performance reporting, which has helped us make informed decisions and strengthen workforce planning.
We have enjoyed a supportive and productive partnership for over six years and throughout this time, the company has consistently demonstrated professionalism, innovation, and a deep understanding of the needs of our organisation, as well as being informed and up to date about the sector. We consider Axis Plus to be a trusted partner, bringing not only solutions, but also strategic insight. Their contribution has enhanced our ability to deliver high‑quality support and has helped us to build a more resilient workforce. We would not hesitate to recommend their software and services to other organisations seeking a reliable, responsive, and forward‑thinking partner.
Roisin Werner, Head of People Services, Depaul UK
Business Environment
Depaul UK manages over 70 projects throughout the UK and utilises a combination of permanent employees, a relief bank and a number of recruitment agencies to support the young people in their services. Supporting vulnerable young people means the organisation needs to have immediately access to varying demands of suitably experienced workers at all times.
Challenge and Deliverables
Depaul UK were keen to work with one trusted partner who could support their workforce management challenges with a comprehensive software and service solution.
- Provision of a robust, regionalised operating platform to manage all workflow related transactions across the organisation’s nation-wide services
- Deliver cost savings by ensuring the relief bank is prioritised for work ahead of agency workers
- Deliver efficiency savings through administrative automations and on-line booking processes
- Eliminate the use of unapproved staffing agencies
- Provide visibility and comprehensive reporting
- Simplify invoicing processes and provide consolidated invoices
- Onboard and manage Depaul’s staffing agencies
- Harmonise and standardise all pay rates including relief workers and agency workers to improve the attractiveness of transferring from ‘temp to perm’
Outcomes and Achievements
- The provision of a robust operating platform has greatly improved visibility and compliance of work related transactions and has enhanced the efficiency of the booking system
- Agency costs have reduced by approximately 40% through prioritising and maximising the relief bank
- Shift fulfilment rates via approved agencies has improved by approximately 98%
- Standardised and harmonised pay rates have removed the barriers preventing the transfer of temp to perm
- Streamlined invoice processes and consolidated invoicing has minimised manual processes and returned invoicing to within terms
